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Salesforce Field-Service-Consultant certification exam is designed for individuals who have expertise in implementing and managing Salesforce Field Service solutions. Salesforce Certified Field Service Consultant certification is targeted towards professionals who have a deep understanding of how to leverage the power of Salesforce Field Service to help organizations optimize their field operations. Field-Service-Consultant Exam Tests the candidate's knowledge of various concepts related to Salesforce Field Service, including service appointments, scheduling, optimization, and mobile workforce management.

Salesforce Certified Field Service Consultant Sample Questions (Q100-Q105):

NEW QUESTION # 100
Universal Containers has implemented a Flow that allows Technicians to replace faulty or damaged Assets directly fromwithin the Salesforce Field Service mobile app.
Once a replacement has been made, where can the Asset Relationships be viewed?

A. Both the Primary Assets and Related Assets related lists on the Work Order object
B. Only the Primary Assets related list on the Asset object
C. Only the Primary Assets related list on the Work Order object
D. Both the Primary Assets and Related Assets related lists on the Asset object

Answer: D

Explanation:
This option allows viewing the asset relationships on the Asset object, where the primary asset is the parent asset and the related assets are the child assets. References:https://help.salesforce.com/s/articleView?id=sf.
fs_asset_relationships.htm&type=5

NEW QUESTION # 101
Which two considerations impact the scheduled timeframe of Multi-day Work?
Choose 2? answers

A. Homebase Travel
B. Resource Skill Level
C. Break Duration
D. Assigned Resource

Answer: C,D

Explanation:
These two considerations impact the scheduled timeframe of multi-day work, as they affect the availability and capacity of the resource assigned to the work. References:https://help.salesforce.com/s/articleView?id=sf.
fs_multi_day_work.htm&type=5

NEW QUESTION # 102
Universal Containers just started its Field Service Implementation and is configuring Service Territories and Locations. The Locations need to be associated to Territories.
In which two ways should the Consultant show this relationship?
Choose ? answers

A. Add the Service Territory Location Related List on the Location page layout.
B. Add the Service Territory Location Related List on the Service Territory page layout.
C. Create the Service Territory Location as a Location lookup field.
D. Create the Service Territory Location as a Service Territory lookup field.

Answer: A,B

NEW QUESTION # 103
An employee at universal container performs the role of a dispatcher and a technician Howshould a consultant configure the field service lightning to support this behavior?

A. Create one service resource and assign the technician and dispatcher role
B. Create two skills records and assign them to service resources record
C. Create one service resource and assign the relevant permission set license
D. Create two serviceresource and assign them to the employee

Answer: C

Explanation:
Service Resources are records that represent the people or equipment that perform field service tasks[53].
Permission Set Licenses are licenses that grant users access to specific features such as Field Service Dispatcher Console or Field Service Mobile App[54]. Creating one service resource and assigning the relevant permission set license would allow an employee at Universal Containers to perform both dispatcher and technician roles using one record and one license. Creating two skills records and assigning them to service resources record would not affect their roles or accessto features. Skills are records that define specific abilities or qualifications that service resources have[55]. Creating two service resources and assigning them to the employee would create duplicate records and require two licenses for one employee. Creating one service resource and assigning the technician and dispatcher role would not work because roles are not fields on the service resource object. References: https://help.salesforce.com/s/articleView?id=sf.
fs_service_resources_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.
fs_permission_set_licenses_overview.htm&type=5https://help.salesforce.com/s/articleView?id=sf.
fs_skills_overview.htm&type=5

NEW QUESTION # 104
Universal Containers sells products that are made up of serialized components. Field Technicians often need to work on a specific component. How should a Consultant recommend tracking the products a customer buys so Work Orders can be assigned to a component?

A. Use Assets and define a hierarchy.
B. Use Work Orders and define a hierarchy.
C. Use Products and Product Families.
D. Use Orders and Order Products.

Answer: D

NEW QUESTION # 105
......

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Professional Field-Service-Consultant Dumps Vce & Leading Provider in Qualification Exams & Latest updated Field-Service-Consultant Training Online

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Salesforce Certified Field Service Consultant Sample Questions (Q100-Q105):

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